Privacy policy

Privacy Policy for BA Digital Ventures Pty Ltd – Coinpool Service

1. Introduction

BA Digital Ventures Pty Ltd («we», «us», or «our») operates the Coinpool service. We are committed to protecting the privacy of our users («user», «you»). This Privacy Policy outlines our practices concerning the processing and protection of your personal information, which is collected and managed by our third-party service provider.

2. Collection of Personal Information

We do not collect or store any personal information directly. All personal data required for identity verification under our Know Your Customer (KYC) obligations are collected and stored by our third-party service provider, Sum and Substance (Sumsub), who specializes in verification and compliance solutions.

3. Use of Third-Party Service Providers

KYC and Identity Verification: Sumsub collects personal information necessary for KYC compliance, such as government-issued identification numbers, photographs of government-issued IDs, and live photos to verify identity. We do not have direct access to this data. Sumsub is responsible for managing and safeguarding this information, adhering to all applicable data protection regulations.

4. Purpose of Data Collection by Third Party

To comply with legal requirements: The collection and storage of your personal information by Sumsub are necessary to fulfill legal and regulatory requirements applicable to our financial services.

To enhance security: Sumsub uses this information to help us ensure the integrity of transactions and to prevent fraud and illegal activities.

5. Data Security and Protection

While we do not directly collect or store your personal data, we ensure that our third-party service providers like Sumsub employ robust security measures and comply with applicable data protection laws to protect your information.

6. Your Data Rights

Access and Control: You have the right to access, amend, and delete your personal information that Sumsub holds, subject to legal and regulatory restrictions.

Data Portability: You may request the transfer of your personal data held by Sumsub to another organization.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy or the data practices of our third-party service providers, please contact us at info@coinpool.finance

9. Acceptance of This Privacy Policy

By using the Coinpool service, you acknowledge and agree to the terms outlined in this Privacy Policy and the data practices of our third-party service providers.